International

Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times vary depending on your location.

Delivery times depend on the destination country and shipping method. Typically, international orders take between 7 to 21 business days to arrive.

Shipping costs depend on the destination and the weight of your order. Shipping fees will be calculated and displayed at checkout before you complete your purchase.

Import duties, taxes, and customs fees may be applied by your country and are the responsibility of the recipient. Please check with your local customs office for details before ordering.

Yes, once your order ships, you will receive a tracking number via email so you can monitor the delivery status.

If you have not received your order within the estimated delivery timeframe, please contact our customer service team. We will assist you in locating your package or resolving any issues.

We accept returns and exchanges for international orders within 30 days of receipt, provided the products are unused and in original packaging. Return shipping costs are the responsibility of the customer.

Yes, Dr Show products comply with Australian safety standards. However, please check your country’s regulations regarding cosmetic or animal care products if applicable.

You can reach us via email at hello@saltoff.com.au or through our contact form on the website. We aim to respond within 48 hours.

Yes, we offer wholesale options for international customers. If haven't done so please sign up as a wholesaler to view the pricelists. Feel free to email us your order with the fillable form or place your order online (payment not needed yet). We will send you an invoice with freight included.